Hello,
I have a question you may be able to help me with..
Symptom: When Survey Settings for the email content have only the $SurveyLink in it, the link appears in the email and works fine. It is the full link. In the conversation it just reads.. $SurveyLink
If I do something like
"<a href="$SurveyLink">SurveyLink</a>"
it has a clickable link in the requests conversation entry, but displays the link with SurveyLink appended in the email sent.
Can someone tell me what to type in the email response that will provide a clickable link named "SurveyLink" in both the conversation of the request and the email sent?