Survey Settings
Hi guys
I have setup a survey today, when I checked out the preview it all looks good. However when I look a link that is sent to the customers it is branded with the support centre logo, and not my company logo.
When I asked some customers why they did not complete the survey they told me they thought it was a bad link and they were getting another companies data.
Also can the Window title bar be changed, at present the window title is Advent Manage Engine - Support Centre Plus. Which is OK for internal use, but can this be defined for the customer portal and surveys to reflect our company brand?
Many Thanks
David
I have setup a survey today, when I checked out the preview it all looks good. However when I look a link that is sent to the customers it is branded with the support centre logo, and not my company logo.
When I asked some customers why they did not complete the survey they told me they thought it was a bad link and they were getting another companies data.
Also can the Window title bar be changed, at present the window title is Advent Manage Engine - Support Centre Plus. Which is OK for internal use, but can this be defined for the customer portal and surveys to reflect our company brand?
Many Thanks
David