Hi All,

 

i have a question related to Survey Config at Service Desk Plus.

 

Version : 8.0.0 Build 8016

 

when we activate survey, i can set survey frequency based on 3 options

1. when a request is closed.
2. when "N" no. of requests are closed.
3. when "N" no. of requests from a requester are closed.

 

now, my requirement is,

i would like to send survey request only to certain requesters

or

I should be able to exclude certain requester while sending  survey form

 

i am ok with either of the above.

 

appreciate if anyone can assist/advise.

 

thank you.

 

vijay