Survey, Close, High CPU problem
I was previously on version 7015. I enabled the Survey for every 5th request. It worked fine until we had 5 surveys completed. After we had 5 surveys, it would not send out any more surveys. I was able to manually send out a survey, but the automated function was not working.
I upgraded to 7018 and now when I try to close a request, the cpu on the server maxes out with these two processes using all the cpu: java.exe, mysql-nt.exe. The request also does not close.
Once I stop and restart the service, the cpu goes back to normal.
What do I need to do to resolve this problem?
I upgraded to 7018 and now when I try to close a request, the cpu on the server maxes out with these two processes using all the cpu: java.exe, mysql-nt.exe. The request also does not close.
Once I stop and restart the service, the cpu goes back to normal.
What do I need to do to resolve this problem?