We are happy to release 7931  hotfix    today.

New features in this release

• Solution Enhancements
• Action Plug-in Enhancements
• Option to notify multiple Support Reps while adding and updating a note.
• A separate contact notification has been included,  when a request is assigned to a Support Rep.

• Valid email ids which starts with '_' underscore is supported
  
• Unable to edit 'Category' and 'Sub Category' fields using the Request View section edit, when the 'Item' field alone is removed from the Request template.
• Notification email date in the Notification pop ups are displayed based on the Support Rep selected time zone
• Improper dates are displayed in the Reports criteria section.
• In Russian language, some Help Cards are not displayed properly.

Here is the complete list of issue fixes and features in this release

https://supportcenter.wiki.zoho.com/ReadMe-V2.html#7931

Existing users:

Click Here to Upgrade

New Users:

Download/Install 7931

Thank you

Regards,

Arun

SupportCenter Plus