SupportCenter Plus Hotfix 7931 released

Dear Customers,

We are happy to release 7931 hotfix today.

New features in this release

Solution Enhancements
Action Plug-in Enhancements
Option to notify multiple Support Reps while adding and updating a note.
A separate contact notification has been included, when a request is assigned to a Support Rep.

Issue fixes

Valid email ids which starts with '_' underscore is supported
Unable to edit 'Category' and 'Sub Category' fields using the Request View section edit, when the 'Item' field alone is removed from the Request template.
Notification email date in the Notification pop ups are displayed based on the Support Rep selected time zone
Improper dates are displayed in the Reports criteria section.
In Russian language, some Help Cards are not displayed properly.

Here is the complete list of issue fixes and features in this release

Existing users:

Click Here to Upgrade

New Users:

Download/Install 7931

Thank you

Regards,

Arun

SupportCenter Plus