SupportCenter Plus - Customer Support version of ServiceDesk

Hi All,

We are happy to announce the release of Support Center Plus - The customer support verison of ServiceDesk Plus.

New Features specific to Customer Support

- Account Management
- Contact Management
- Product Catalog
- Support Plans and SLAs
- Creating Follow-up tasks from the request
- Ability to expose Support Rep availability to customers

SupportCenter extends the core ServiceDesk framework and borrows the same user-friendly UI from SDP.

Check out SupportCenter Plus for tracking your company's external Customer Support. If you like it pass on this info to your friends and colleagues, who may have a need for it. There is also a free version(One technician, unlimited customers)

Happy Supporting,

Cheers

Vinu Sreedharan