I am doing some work with the API and I'm trying to pull a list of requests that are open/not closed. We use a number of different statuses for tickets that are not closed, and so the easiest way to pull this information would be to use !=Closed within the API request, though this doesn't actually work.

The request I'm currently using is: 

https://portalurl/api/xml/getRequest?apikey=[key]&businessUnit=value&status=Open&priority=value 

This gets me most of the information I want, I just also want to get requests that have statuses other than closed within the same request.

Any assistance would be greatly appreciated.

Many Thanks,

Jake