This release is a major step forward towards our goal of providing an easy-to-use customer support solution. With enhanced usability and the much-awaited MSSQL Support & Outlook integration, SupportCenter would really prove to a useful application to have. The detailed list of features in this release is available at this link :
As always, we have put in our best efforts to make the migration as hassle-free as possible. But, if in case you have any difficulty in migrating to the latest version, pls do let us know. You can either email us at support@supportcenterplus.com Or call us at 925 965 6300 .
IMPORTANT :
* Please ensure that you take a backup of the data before migrating * After upgrade, pls clear your browser cache before logging in.
Pls also do send in your comments & feedback on the release.