Support Rep Unable to Edit Report Schedule They Created

Support Rep Unable to Edit Report Schedule They Created

Hi,

I would like to know if it is expected behaviour for a Support Rep to be unable to edit a report schedule that they created?

From my tests it appears that only support reps with full admin rights are able to edit report schedules.

On my system, when a support rep whose assigned role gives them Full Control for Report functionality tries to edit a personal report schedule they get back a HTTP 500 error stating:

java.rmi.AccessException: SecurityException; nested exception is:
com.adventnet.authorization.AuthorizationException: In-sufficient privilege for user {0:XXXXXXX} to perform the operation

(where XXXXXXXX is the support rep's user ID)

I am using SupportCenter Plus 6.0.0 Build 6009 with a MySQL database.

Thanks,

Jeff
















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