Support Information File not created?

Support Information File not created?

Hi all,

What can be the reason(s) if the Support Information File is not created?

Instructions for creating Support Information File:

1) Click on Support tab. You will find a link called "Create Support Information File".

2) Click on Create Support Information File link. Support File creation will get started and will ask you to wait for few seconds.

3) Again Click on Support tab after few minutes. You will find "Download" link under Create Support Information File.










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