Support group removed...but not really
Hello,
When we delete an unused support group, it is still selectable when you create a new request. I've removed the associated group of all technicians, but that didn't work. I can see the group listed in de QueueDefinition and Ci tables. Is the information fetched from these tables when you assign a group? Can you please clarify this mystery? Thanks in advance :-)
We use build 9009.
New to ADSelfService Plus?