Support group notification.
Dear all,
I have small issue but I'm not sure is it an issue or it is not possible to establish at all.
I would like to inform all technicians from one support group about all user answers. In the administration page I've marked:
Enable notification for requester replies.
Alert group members by e-mail when a request in group is updated.
Unfortunately we don't get any notification when users answer..
New to ADSelfService Plus?