Support group notification.

Support group notification.

Dear all,

I have small issue but I'm not sure is it an issue or it is not possible to establish at all.

I would like to inform all technicians from one support group about all user answers. In the administration page I've marked:

Enable notification for requester replies.
Alert group members by e-mail when a request in group is updated.

Unfortunately we don't get any notification when users answer..

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