Support for multiple domains in ServiceDesk Plus
Please implement an identifier within the requesters table when importing AD info to show the domain the user comes from, to stop duplication of usernames within SDP.
Currently the next domain import will overwrite any users with the same login name, and as I have 11 domains with 8,000 users you can imagine I have a few with the same name.
We will not be able to move from a test to production environment without this feature.
Currently the next domain import will overwrite any users with the same login name, and as I have 11 domains with 8,000 users you can imagine I have a few with the same name.
We will not be able to move from a test to production environment without this feature.