Support Contracts
Good afternoon,
What is the best way to manage support contracts?
A customer buys 10 support tickets and for each incident we discount to this contract x support tickets.
How is the best way to manage this process in Service Desk?
Thanks for your help.
What is the best way to manage support contracts?
A customer buys 10 support tickets and for each incident we discount to this contract x support tickets.
How is the best way to manage this process in Service Desk?
Thanks for your help.