So we have created a new Windows 7 64bit VM and installed the same version and build 7.9.0 build 7921, with a Mysql database.

when running the restore on the new server i get the following error.

Windows popup:

      Windows cannot find '..\mysql\bin\mysqld-nt'. Make sure you typed the name correctly, and then try again.  

Background dos screen:

      C:\ManageEngine\SupportCenter\bin\..\mysql\bin\mysqladmin: connect to server at 'localhost' failed

      error: Can't connect to MySQL server on 'localhost' (10061)'

      Check that mysqld is running on localhost and that the port is 33356.

This is a brand new install using defaults - and yes mysqld is running using port 33356. 

Any help is appreciated 

Regards

DS.