Support!!!!!
Hi
I have asked support if it is possible to import the data from my current helpdesk system into Servicedesk.
The Good News
I was contacted shortly after asking for a copy of my database so they could look at scripting it and it should be possible.
The Bad News
After nearly 3 months and a number of emails i have heard nothing, even after going through our UK partner and after spending a few thousand on licensing!
Can support please start to treat their customers as customers and contact me asap ##104497##
I have asked support if it is possible to import the data from my current helpdesk system into Servicedesk.
The Good News
I was contacted shortly after asking for a copy of my database so they could look at scripting it and it should be possible.
The Bad News
After nearly 3 months and a number of emails i have heard nothing, even after going through our UK partner and after spending a few thousand on licensing!
Can support please start to treat their customers as customers and contact me asap ##104497##