Super Admin not seeing the full Help Desk technician list

Super Admin not seeing the full Help Desk technician list

Hello ,

i recently added a new technician as super admin and he is not able to see the full list with the Help Desk Technicians. Only 2 groups with their respective technicians  showing when he is in ADMP  in the Delegation Tab.

I also tried to remove it from the created group with Super ADmin priviledges and add it directly , but still same issue .

Any help is kindly appreciated .
Thank you

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