SUGGESTION - Re-ordering template tasks
We currently use quite a few request templates, each with their own set of tasks that need to be completed before the incident can be closed.
However, sometime we have the need to insert a new task. Is it possible to change the current database, or would it be possible in future, to be able to re-order the tasks so that they follow a logical order please?
Many thanks
However, sometime we have the need to insert a new task. Is it possible to change the current database, or would it be possible in future, to be able to re-order the tasks so that they follow a logical order please?
Many thanks
Topic Participants
Sinclair Parkinson
ServiceDesk Plus
jwsmock1972
sheppaz
RCPSC