Suggestion: Time spent report open requests
Hi,
I need a report with the time spent for each request per account. The report should not only contain the time for completed requests but it should be the time for a request for a given period.
Our customers pay the time spent per period, not per closed request. It would be nice to have list of every time spent record so the customer can view al the certain activities for a request. Of course a total per request and per account.
Can we expect a report of possibility like this?
Regards,
Ko
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