Suggestion: Notification supression
is it possible to suggest a tick box in the options that will allow a user (perhaps on a per-user basis, perhaps globally) to supress the notifications that tell you an email has been sent ?
When you reply to a user about a support request, you get the little screen up saying that the email has been sent. When you send lots of these, they get annoying, and the extra click can be a pain.
We would like to only be told if the email WASNT sent ok, otherwise, we can assume it WAS sent ok, and not have the notification.
Olly
When you reply to a user about a support request, you get the little screen up saying that the email has been sent. When you send lots of these, they get annoying, and the extra click can be a pain.
We would like to only be told if the email WASNT sent ok, otherwise, we can assume it WAS sent ok, and not have the notification.
Olly
Topic Participants
oliver marshall
Brian Anhalt
Pete Grimshaw
SupportCenter Support
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