Sub Category and assign technician
Hi
I have a number of categories setup with sub categories. I do not seem to be able to assign a technician to a sub category but only to the major hcategory heading. Is this correct?
If so can I suggest that you should be able to assign a sub-category to a technician. It seems odd to restrict it to the main category only. I could make the sub category a main category but that defeats the point and also m akes the list more complicated.
I do note that I can enter a Business rule to do this but it is inconsistent to run 2 methods to achieve 1 goal.
Thanx
Gavin
I have a number of categories setup with sub categories. I do not seem to be able to assign a technician to a sub category but only to the major hcategory heading. Is this correct?
If so can I suggest that you should be able to assign a sub-category to a technician. It seems odd to restrict it to the main category only. I could make the sub category a main category but that defeats the point and also m akes the list more complicated.
I do note that I can enter a Business rule to do this but it is inconsistent to run 2 methods to achieve 1 goal.
Thanx
Gavin