Hi Support,

I've successfully upgraded our OP Manager from version 8721 to 11100.. I haven't had any problem with the upgrade but when I try to start and connect to the UI I'm stuck in the log in page. I check the wrapper logs (dbserver failed) please see below.

STATUS | wrapper  | 2014/01/15 11:03:27 | Launching a JVM...
INFO   | jvm 1    | 2014/01/15 11:03:30 | WrapperManager: Initializing...
INFO   | jvm 1    | 2014/01/15 11:03:35 | taryIconProps {DefaultMenuItem=Status, ApplicationName=OpManager, Menu=[{Id=Status, DisplayName=&OpManager Status, RunProcess=ShowOpManagerStatus}, {Id=StartClient, DisplayName=Start &Client, RunProcess=StartOpManagerWebClient}, {Id=ShutDownServer, DisplayName=Sh&ut Down Server, RunProcess=ShutdownOpManager}], EnableIcon=images/logo16x16_green.png, DisableIcon=images/logo16x16_gray.png, ToolTipText=ProductName, MainProcess=StartOpManager}
INFO   | jvm 1    | 2014/01/15 11:03:35 | Windows Server 2008
INFO   | jvm 1    | 2014/01/15 11:03:35 | application_name OpManager
INFO   | jvm 1    | 2014/01/15 11:03:36 | startAndRun
INFO   | jvm 1    | 2014/01/15 11:03:36 | menuName &OpManager Status RunProcess ShowOpManagerStatus
INFO   | jvm 1    | 2014/01/15 11:03:36 | menuName Start &Client RunProcess StartOpManagerWebClient
INFO   | jvm 1    | 2014/01/15 11:03:36 | menuName Sh&ut Down Server RunProcess ShutdownOpManager
INFO   | jvm 1    | 2014/01/15 11:03:36 | setProcessInProgress true
INFO   | jvm 1    | 2014/01/15 11:03:37 | inside addon check
INFO   | jvm 1    | 2014/01/15 11:04:34 |
INFO   | jvm 1    | 2014/01/15 11:04:35 | Starting AdventNet WebNMS "Primary" Server Modules, please wait
INFO   | jvm 1    | 2014/01/15 11:04:40 |
INFO   | jvm 1    | 2014/01/15 11:04:40 | Process : DBServer                       [ FAILED ]
INFO   | jvm 1    | 2014/01/15 11:04:47 | 
INFO   | jvm 1    | 2014/01/15 11:04:47 |
INFO   | jvm 1    | 2014/01/15 11:04:47 |
INFO   | jvm 1    | 2014/01/15 11:04:47 | Process : GenerateThreadDump             [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : StartTelnetClient              [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : CmdbandChangesProcess          [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : OpManagerStatusProcess         [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : NetFlowProcess                 [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : AuthMgr                        [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : DataMgmtRPI                    [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : NCMProcess                     [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : NmsPolicyMgr                   [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : NmsAuthManager                 [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : UserConfigProcess              [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : NmsAuthenticationManager       [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : CLIFactoryBinder               [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : SetSecurityProperty            [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : OpUtilsProcess                 [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : BenchMarkdata                  [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : RunJSPModule                   [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : LocaleDBModification           [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : NMSSAServer                    [ Started ]
INFO   | jvm 1    | 2014/01/15 11:04:52 | Process : NMSMServer                     [ Started ]

Please advise,

Thanks!

Mark