Hi, recently switched from processing emails via google to use the native mail manager.
We have a client who emails in using excel to fill the fields, which always includes non breakable spaces in the subject line.
What would be a convenient method for stripping the extra characters from the subject?
Example - "change
request  "
Script to search and modify? Use the Email command and bypass the business rules? (this would require configs for each ticket type they create though)