Streamlining Standard Changes
Ensuring all changes are captured can be a challenge to many organizations. One of the ways to overcome this is to make the process as painless as possible.
We'd like to have the ability for Technicians to mark a Request or Task as a Standard Change without the need to create a formal Change ticket or cycle through the Change stages.
There could be a button under a Request or Task to mark the ticket as a Standard Change. This would seamlessly create a Standard Change ticket without the need for the Technician to work within the Change module.