Steps to perform by Analyst before providing Asset to the User and avoiding Duplication?

Steps to perform by Analyst before providing Asset to the User and avoiding Duplication?

Dear All,

In-order to avoid duplication of Assets (i.e., manual re-concile/merge) and gets auto. re-conciled in our ServiceDesk plus, What are the steps should an Asset Analyst perform before providing the asset to the User (i.e., In-Store to In-Use)?

Please note, our ServiceDesk plus is integrated with UEM to perform the instant scan and import assets which has an UEM agent.

Currently, we are raising the PR -> PO and once the shipment is received the total count of purchase assets stubs out at the specific product type with the asset name as "LD400 - PO # 2[10]" as an example.

Now, from our current scenario please let us know the best practice to manage/maintain the assets and the steps to be followed by the Asset Analyst before providing the asset to the user.

Regards,
Wajahath Farooq

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