Staying on individual request after closing.

Staying on individual request after closing.

Currently the behavior of SDP is that you are taken back to the main requests area after closing a request. This is very cumbersome as the technician has to navigate back to the closed request to mark it FCR. Is there a way to change this behavior so that after closing a request the browser stays on that individual request instead of navigating away?

                  New to ADSelfService Plus?