Hello!

I would like to know, why we cannot use just our options in the Status list. We have to set up our system with brazilian portuguese but we cannot modify the english status list (Open, Closed, Resolved). I understood that resolved is linked to the close request, but this doesn't explain why we cannot change the string.

As our company is just made the contract with the ManageEngine, please try to suggest some solution, since we cannot tell to our clients that the system doesn't support completely the language variations and it is really not a big thing to alterate.

Thank you,

Sincerely Yours,

Kornel Mergulhão

System Administrator

Gantech Information Safety, Brazil, LA