Status, Mode&other fields can't be included in custom re

Hi,

Our company is running SupportCenter Plus version 5.0 (build number 5008).
I have customised the Support WebSite by furnishing it with request additional fields. Then I created new custom report out of it. My new custom fields can be selected on the report, this is fine, but there is no way (or I just can�t see it�) to include in this report some of generic fields like below:

Status
Completed date
Severity
Mode
Time Spent

There are there, I can see them on each and every request viewed separately, but somehow there are not visible to be chosen as outputs at the time user created his own report.

I read through admin and user manuals but found nothing about how to reveal these fields� contents.

Could anybody help, please?
Regards,
Anthony Pozerski
apozerski@prc.com.au
_________________________________________________
Prima Consulting Pty Ltd
20 Collins St, Melbourne VIC 3000
Ph 03 9639 5477
Fax 03 9639 5488
Web www.prc.com.au