I've enabled SSO in 9.2 9200, the SSO is working but regardless of the URL entered it always redirects to the homepage if it's the first authentication session in the current browser. (subsequent URLs work in the same session)

I've read this issue occurred in 7.6 and was fixed in 7603 ( SD-24904)  https://www.manageengine.com/products/service-desk/readme-7.6.html

Can anyone advise why this is happening, I would expect a link in the email to land in the call, not redirect the user to the homepage.

Regards