Logs shows users is successfully authenticated but is still redirected to login page. Logs attached.

2017-11-08 08:22:23: HttpSecurityService: calling chain.doFilter

2017-11-08 08:22:23: NETLOGON: domain trusts cache info refresh in 297907ms

2017-11-08 08:22:23: NETLOGON: NetrSamInfo2 groups count: 104

2017-11-08 08:22:23: NtlmSecurityProvider: NTLM2 Session Security was not negotiated

2017-11-08 08:22:23: NtlmSecurityProvider: Acceptor negotiated NTLMv2

2017-11-08 08:22:23: NETLOGON: domain trusts cache info refresh in 297907ms

2017-11-08 08:22:23: HttpSecurityService: 10.100.100.218:56646: SJGROUP\JC6200420 successfully authenticated

2017-11-08 08:22:23: HttpSecurityService: 10.100.100.218:56646: Disposing auth context for existing provider: CustomNTLMV2SecurityProvider

2017-11-08 08:22:23: HttpSecurityService: isProtected=false, token=false, credential=null, provider={dns.site=PH-Manila, localhost.netbios.name=PHPMESD003, account.canonicalForm=3, ntlmssp.account.name=JC6200420, msrpc.useNamedPipe=false, service.acctname=PHPMESD003$@SJSGDCV003.SJGROUP.LOCAL, dns.servers=10.100.100.18, ntlmssp.flags=0x22898205, ntlmssp.challenge.flags=0x22898205, fallback.location=HomePage.do, service.password.encrypted=tBuh2l11VwUpA5exO7Avj/kHI7TX6lB577mEplSYt9mNlcZA0znblQ==, log.level=5, domainname=SJGROUP.LOCAL, log.path=C:\ManageEngine\ServiceDesk\bin\..\\logs\sso.log, bindstr=SJSGDCV003.sjgroup.local}, isLogout=false, isAnonymous=false, isChallengeRequired=false, isUnauthorized=false, isForbidden=false, connectionId=10.100.100.218:56646, authContexts.size=1