Specifying a Company instead of Department

Hi,

Currently ServiceDesk has a "department" field for requesters - so in some respects ServiceDesk assumes you are a single large company.

I'm an IT services company, so I have no departments, but my requesters are external clients who belong to different external companies.

I want to specify the company that the requester belongs to in the setup of the requester and when I associate workstations (which are in company domains that I access via VPNs).

So that I am future-proofing myself for any future version of ServiceDesk that includes the company field, what do you recommend as the best way to implement "company" information now?

- Use the "department" field
- Create a custom field
- Have each company as a "location"

Thanks,

G.