Specific Technician Doesn't Receive Emails
Hi,
We have faced an issue that an specific technician doesn't receive emails after a Service Request is approved and assigned to him, the email doesn't show up in Conversations either so I am sure that the issue is not with mail server side.
I appreciate any help on this.
Thanks.
We have faced an issue that an specific technician doesn't receive emails after a Service Request is approved and assigned to him, the email doesn't show up in Conversations either so I am sure that the issue is not with mail server side.
I appreciate any help on this.
Thanks.
