Special characters not shown correctly in some areas
Hello,
It seems that customer's replys are not correctly processed to show special characters like accents. This appears only to happen with customer replys, both
in the web interface and in the "Notify support rep by email when request is appended by reply" e-mail, all other messages are processed correctly (I attach some screenshots). Is there any way to fix for this?
Thank you very much for your assistance.
It seems that customer's replys are not correctly processed to show special characters like accents. This appears only to happen with customer replys, both
in the web interface and in the "Notify support rep by email when request is appended by reply" e-mail, all other messages are processed correctly (I attach some screenshots). Is there any way to fix for this?
Thank you very much for your assistance.