Sp12 Fails on Build 4109

Sp12 Fails on Build 4109

Just attempted the Service Pack 12 install. It failed and rendered Service Desk inoperable. The last scrolling line before the command window closed stated something about being SEVERE: in the SQL database I believe. Fortunately I performed a backup just prior to the upgrade or so I thought......

The restore of the database cannot be performed. Build 4112 states that the database from 4109 is incompatible.

Any thoughts?

Tony





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