SP 9 Released ( Servicedesk Plus Build 4108 )
Hi All,
The much awaited Service Pack to SerivceDeskPlus Build versions (4102 - 4107) to migrate 4108 has been released and the list of features & bugs fixed in this SP release are :
If you are using SerivceDeskPlus Build version 4102 - 4107, please download the service pack from the url
manageengine.adventnet.com/products/service-desk/service-packs.html
It is advised to take a backup of the existing data before you proceed to upgrade to the latest one.
Keep your suggestions posted. It will help us in improving our product and also serve you better by meeting your requirements.
Regards
Ankit
The much awaited Service Pack to SerivceDeskPlus Build versions (4102 - 4107) to migrate 4108 has been released and the list of features & bugs fixed in this SP release are :
* The login name in ServiceDesk Plus has been made case-insensitive.
* The data migration issue when upgrading from 4106 to 4107 build version has been resolved.
* Searching of assets can now be done using the bar code values.
* The pie/bar chart in the purchase reports were not showing the correct values.
This has been fixed.
* When restoring data, the request formatting was being lost. This issue has been fixed.
* When the attachments to an email request was not processed, then the mail fetching used to stop. This issue has been fixed.
* The tech support link and the website link that links to ServiceDesk Plus technical support page and website respectively, available in the login page, has been removed.
If you are using SerivceDeskPlus Build version 4102 - 4107, please download the service pack from the url
manageengine.adventnet.com/products/service-desk/service-packs.html
It is advised to take a backup of the existing data before you proceed to upgrade to the latest one.
Keep your suggestions posted. It will help us in improving our product and also serve you better by meeting your requirements.
Regards
Ankit
