SP 8 Released ( Servicedesk Plus Build 4107 )
Hi All,
The much awaited SP to SD+ Build versions (4102 - 4106) to migrate 4107 has been released and the list of features & bugs fixed in this SP release are :
* Authenticate user login through Active Directory. (Note : Currently AD authentication is case sensitive)
* Reports on purchases made.
* Threading of Requests - Including the request related conversations under the same request ID. (Note for current users : The request history which was available in the separate 'Replies' tab is now part of the request conversation details itself)
* Mouse hover for requests containing quote " makes the request list view disaligned. This issue has been fixed.
* In certain cases, while picking up requests, all the open requests get assigned instead of just the selected ones. This has been fixed.
* HTML requests were creating alignment issues in the list view, which has been fixed.
* The presence of the FreeAnswers.net link in the solutions page has been made configurable.
* Scan Service Tag numbers for computers.
* Ennumerate the list of computers from Active Directory during a domain scan.
* Currency value changed in Purchase Default Values was not getting reflected in the New Asset form. This has been fixed.
* When an owner is assigned to a workstation immediately after adding the workstation manually, a duplicate copy of the workstation was being created. This has been fixed.
* The presence of \' (single quote) created issue while selecting requester in 'New Request' form. This has been fixed.
* Workstation audit history is not added during scheduled scanning of workstations. This has been fixed.
If you are using SD+ Build version 4102 - 4106, please download the service pack from the url http://manageengine.adventnet.com/products/service-desk/service-packs.html
It is advised to take a backup of the existing data before you proceed to upgrade to the latest one.
Keep sending your valuable comments and suggestions.
Regards
Karthik
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