[SOLVED] Sorry an error has occurred Unknown error occurred while processing your request.
Hello Team,
Recently we have upgraded Servicedesk Plus to newer version from version 10504 to 10514 , 10514 to 11000 and 11000 to 11100 respectively.
Now we are unable to generate any reports. The error we got is "Sorry an error has occurred Unknown error occurred while processing your request."
Can you please assist us on the same? Following are our server config details:
General Properties
Build Number 11100
Application Architecture 64 bit
Configuration Properties
File Attachments Path /opt/ServiceDesk/fileAttachments
Backup Schedule 1 Days
Schedule Data Archive Not Enabled
ADSynchronization Schedule 1 Days
User Authentication Mode LDAP / Local-Auth
Installation Properties
URI Scheme https
Server Port 80
Installation Directory /opt/ServiceDesk
System Properties
Server OS Linux
Server Architecture 64 bit
Home Drive: ( Used / Total ) 9.9 / 58.1 GB 17%
RAM 3.79 GB
Initial Memory 128 MB
Maximum Memory 2512 MB
Database Properties
Database Server PostgreSQL Server
Database Host localhost
Database Server Port 65432
Database Name servicedesk
UserName sdpadmin
Database Version 10.5
Topic Participants
Pramod
Michael Charles
Charles Palma
bilguut
Daimler Colombia
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