Some interfaces not showing

Some interfaces not showing

My company is using ManageEngine Netflow Analyzer 7 Professional (ver 7.5 build:7500)….I've this netflow configure on a c6500 switch….

The problem is that some interface doesn't show up (some did)!! I have another Cisco Netflow Collector and I can see ALL interaces….

Can I know what could be the problem? Do I need to reset some service/database in the Netflow Analyzer?




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