Solutions Migration
Hi,
When we switched to SDP 7 from 6 using a clean install we tried to migrate the solutions as stated in the http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002669139& topic. Unfortunately this didn't work quite well, because now we have solutions with no author that we cannot access, some solutions have authors which are requesters, etc...
Is it possible to delete all the solutions that have no author (maybe by running a query) and then import them by hand?
Also it would be nice to have the option to move a solution from one topic to another.
Regards,
Raul
When we switched to SDP 7 from 6 using a clean install we tried to migrate the solutions as stated in the http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002669139& topic. Unfortunately this didn't work quite well, because now we have solutions with no author that we cannot access, some solutions have authors which are requesters, etc...
Is it possible to delete all the solutions that have no author (maybe by running a query) and then import them by hand?
Also it would be nice to have the option to move a solution from one topic to another.
Regards,
Raul