solutions database and closing

solutions database and closing

I am just testing the entering resolutions into the latest release of Service Desk and notice that we can now enter a resolution and close. That is fantastic and is something I and my team have wanted for a long time. THe minor issue i have noticed is that there is not the option to save to include resolution in the resolutions database and close at the same time. Could this be included? Perhaps just a tick box??

thanks

PEter



                      New to ADSelfService Plus?