I've scavenged for scraps of reports related to varying topics, especially ones related to solutions and how they are used in our environment.

Great examples of this:

How many new solutions were created?

How many people used a single solution ID?

Also, is there any ability to add more customization to the Solutions tab itself? Our Help Desk currently uses Solutions and their categories as Break/Fix documentation, but we'd love a place to migrate out How-To documentation as well.

MySQL

Build: 14.3 Build 14305