Solution author is visible to Contacts in Customer Portal
Hi Support,
I've been reviewing the new Solutions functionality in 7012 and have noticed that, when viewed from the Client Portal using the Most Recent, Popular Solutions or once logged into the system, Contacts can see the Author of the Solution. This is not only unnecessary but, in many ways, negates a lot of the good work which was put into 7007 to remove Support Rep information from the view of Contacts.
If someone could please take a look and let me know whether this is something which could be patched it would be appreciated.
Andy
I've been reviewing the new Solutions functionality in 7012 and have noticed that, when viewed from the Client Portal using the Most Recent, Popular Solutions or once logged into the system, Contacts can see the Author of the Solution. This is not only unnecessary but, in many ways, negates a lot of the good work which was put into 7007 to remove Support Rep information from the view of Contacts.
If someone could please take a look and let me know whether this is something which could be patched it would be appreciated.
Andy