Software within incident

Software within incident

Hi - 

We currently have a large number of subcategories that list all the software we support, as can be imagined this list is becoming rather unruly and difficult to manage.

Can anyone recommend a better way of achieving this without having a free text field that’s difficult to report on?

I was thinking a FAFR that pulls from all identified pieces of software using the API but different versions and naming conventions may have the same problem we’ve already got.

Thanks

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