Software Module for new implimentation
Hello,
This is my first post here. I'll try to be specific but I'm am new to ServiceDesk. Our company has roughly 175 PCs and laptops throughout the facility. We've deployed the agent and scanned all of the systems. Yesterday I was starting to work on software and making sure that the proper license codes are being allocated to the right workstation. I decided to start on our Win 7 installs. I went to scanned software and moved Microsoft Windows 7 Professional from 'unidentified' to 'managed'. Today I look and there are purchased licenses for Win7 in the system that I nor anyone on my team entered. How did they get there? Will this happen for other 'managed' software? My scan frequency is currently setup to scan every morning.
New to ADSelfService Plus?