Software inventory metrics inconsistent

Software inventory metrics inconsistent

I'm running into a problem that is making license management difficult. The software details pages list one number of installations for managed installations, but a completely different number of actual installations. I've attached three examples below.

The first is Snagit 13.0.1.6326, which reports 4 total installations, but only lists one computer.


The second is Backup and Sync from Google 3.49.9760.2421, which reports 1 installation, but lists no computers.


The third is a software group I created to keep track of the total number of minor versions of Snagit 13 and apply all the licenses keys I have to one group, which reports 117 installations, but actually shows 112 computers. (Some of those are actually duplicates, which I am resolving with registry edits suggested here.)


This appears to be the same problem described here, for which there is no answer.

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