SMS only for High Priority
Is it possiable to set SMS to alert only on high priority items? This feature can send a lot of SMS requests to my phone when I don't need to see everything that is logged.
Taken from Admin Tab:
Alert the following Technicians by SMS when a new request is created
There should be a way to set SMS on priority levels only.
Michael
Taken from Admin Tab:
Alert the following Technicians by SMS when a new request is created
There should be a way to set SMS on priority levels only.
Michael
Topic Participants
Michael Palfrey
ServiceDesk Plus
Thredbo_me
stefan.sehlberg
trossiter