Hello

We are starting to get infinity SMS flooding, because SMS dispatch is not set in the SMS queue.

We only see this when multiple alarms are recorded at the same time.

When this happens, then we need to delete the SMS queue, but how do we prevent the SMS Queue to go into an infinity loop?

I have received the SMS's on both 6917 and 6919 more than 30 times and it only stops if I delete the queue.

Example below, shows the number of SMS's in the queue:

| 6916 | 20832598  | SE1201.lutdak.local (DomainController) -Clear generated at
9 Mar 2017 08:32:27 AM CET
Windows NT Service Print Spooler is Up                 | 1489044771177 |
     0 |         0 |       -1 |       -1 |              -1 |
| 6917 | 20835044  | SE0619.lutdak.local (Server) -Service Down generated at 9 M
ar 2017 01:53:25 PM CET
Windows NT Service OfficeScan NT Listener is Down         |          NULL |
        0 |         0 |       -1 |       -1 |              -1 |
| 6918 | 20832598  | SE0619.lutdak.local (Server) -Service Down generated at 9 M
ar 2017 01:53:25 PM CET
Windows NT Service OfficeScan NT Listener is Down         |          NULL |
        0 |         0 |       -1 |       -1 |              -1 |
| 6919 | 20835044  | SE0619.lutdak.local (Server) -Service Down generated at 9 M
ar 2017 01:53:25 PM CET
Windows NT Service OfficeScan NT RealTime Scan is Down    |          NULL |
        0 |         0 |       -1 |       -1 |              -1 |
| 6920 | 20832598  | SE0619.lutdak.local (Server) -Service Down generated at 9 M
ar 2017 01:53:25 PM CET
Windows NT Service OfficeScan NT RealTime Scan is Down    |          NULL |
        0 |         0 |       -1 |       -1 |              -1 |
| 6921 | 20835044  | SE0619.lutdak.local (Server) -Clear generated at 9 Mar 2017
 01:58:25 PM CET
Windows NT Service OfficeScan NT Listener is Up                  |          NULL
 |             0 |         0 |       -1 |       -1 |              -1 |
| 6922 | 20832598  | SE0619.lutdak.local (Server) -Clear generated at 9 Mar 2017
 01:58:25 PM CET
Windows NT Service OfficeScan NT Listener is Up                  |          NULL
 |             0 |         0 |       -1 |       -1 |              -1 |
| 6923 | 20835044  | SE0619.lutdak.local (Server) -Clear generated at 9 Mar 2017
 01:58:25 PM CET
Windows NT Service OfficeScan NT RealTime Scan is Up             |          NULL
 |             0 |         0 |       -1 |       -1 |              -1 |
| 6924 | 20832598  | SE0619.lutdak.local (Server) -Clear generated at 9 Mar 2017
 01:58:25 PM CET
Windows NT Service OfficeScan NT RealTime Scan is Up             |          NULL
 |             0 |         0 |       -1 |       -1 |              -1 |
| 6925 | 20835044  | SE0619.lutdak.local (Server) -Service Down generated at 9 M
ar 2017 02:03:26 PM CET
Windows NT Service OfficeScan NT Listener is Down         |          NULL |
        0 |         0 |       -1 |       -1 |              -1 |
| 6926 | 20832598  | SE0619.lutdak.local (Server) -Service Down generated at 9 M
ar 2017 02:03:26 PM CET
Windows NT Service OfficeScan NT Listener is Down         |          NULL |
        0 |         0 |       -1 |       -1 |              -1 |
| 6927 | 20835044  | SE0619.lutdak.local (Server) -Service Down generated at 9 M
ar 2017 02:08:24 PM CET
Windows NT Service OfficeScan NT RealTime Scan is Down    |          NULL |
        0 |         0 |       -1 |       -1 |              -1 |
| 6928 | 20832598  | SE0619.lutdak.local (Server) -Service Down generated at 9 M
ar 2017 02:08:24 PM CET
Windows NT Service OfficeScan NT RealTime Scan is Down    |          NULL |
        0 |         0 |       -1 |       -1 |              -1 |
+------+-----------+------------------------------------------------------------
--------------------------------------------------------------------------------
---+---------------+---------------+-----------+----------+----------+----------
-------+
76 rows in set (0.00 sec)