When we first invoke the page via the browser to enter the system, we wait for a long time as in the picture below. We use Google Chrome, Internet Explorer as the browser.

There is not any slowdown when we enter the system after we have opened it. This is the case only when we first invoke the page.

We also tried the following method, but after a while the problem is happening again. How exactly can we solve the problem?

Servicedesk service is stopped

- There is a folder named extracted under the C: \ ManageEngine \ ServiceDesk \ applications folder. The name of this folder is changed to extracted_old.

- Servicedesk service is started