Slow Speed of remote control through Desktop Central
Hi,
There is a problem that we have and I don't know the exact reason.
While we are using the desktop central the speed is fine but when we start remote control on a desktop system the speed is too low.
we even change the color quality to low too but still it is slow.
and sometimes it s less time consuming for technician to go directly to the system instead of controlling remotely on it.
Could you please tell me the reason? and why is that?
Is it because of our network or desktop central?
Best Regards
There is a problem that we have and I don't know the exact reason.
While we are using the desktop central the speed is fine but when we start remote control on a desktop system the speed is too low.
we even change the color quality to low too but still it is slow.
and sometimes it s less time consuming for technician to go directly to the system instead of controlling remotely on it.
Could you please tell me the reason? and why is that?
Is it because of our network or desktop central?
Best Regards