Slow POSTGRESQL performance when submitting a ticket

Slow POSTGRESQL performance when submitting a ticket

I'm posting this in the hope that someone can help as it's causing alot of frustration.

Recently created a new server and on version 13001.

The system is fairly quick except for ticket submission which takes about 30 seconds on average.

I have Ticket archiving on, Database performance tuning switched on and also changed Java memory settings.

Still the issue persists, please help!!!